Adam Williams

Advice for marketers and small business owners

#community management

Pie for Everyone: Building organizations around abundant thinkers

Think for a moment about the people or organizations in your life that have rubbed you the wrong way. Maybe they didn’t treat you right or you were completely ripped off. Or maybe a company’s actions seemed only self-serving without giving anything back.

We’ve all been there.

Today’s post drives at one core motivation in humans and organizations: how we see our access and relationship to resources.

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Why Borders failed, a digital strategy and what it means to small bookstores

Borders, established 40 years ago in Michigan, just shut its doors. To be honest, I’ll miss it. Despite the “big box” feel, I often found myself lost wandering the aisles wishing I could buy everything. In the wake of Borders’ demise, let’s take a moment and reflect on what happened. Some of the reasons that I’ve read include:

  • Huge inventory in each store and large lease spaces
  • Bet on CDs and DVDs (when everyone else was going digital)
  • Did not develop an eReader
  • Dirty bathrooms
  • High prices
  • Handed over the website to Amazon
  • We are supplier (and therefore brand) agnostic

I’m going to touch on the last two specifically.

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