Adam Williams

Advice for marketers and small business owners

Marketing

Brand Disintermediation: How they are stealing your customers

In economic terms, disintermediation means to cut the middleman out. For example, consumers buying stocks directly through E-trade or Scottrade is a disintermediation of stock brokers. As a result, the intermediary loses business.

I’m going to extend/tweak the scope of disintermediation to cover branding.

Brand disintermediation is the art of cutting your brand out of the middle even though you may still be earning income in the short-term. In effect, these 3rd parties are stealing your customers while you watch (often because you gave them permission).

Here are three companies that are doing an excellent job at taking brand loyalty away.

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How a child views big brand logos

Graphic Designer Adam Ladd recorded his five-year old daughter looking at various national brands’ logos. I’m surprised by how well branded some companies are, even with young children. Though, Ladd’s daughter may just be reflecting his buying habits.

It’s easy when creating a logo to get lost in making something creative and memorable, but for art’s sake. A good logo designer considers the message being communicated.

The message can be literal, figurative or emotional.

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Learn how to get published from author and success story Jeff Goins

After having read a lot of blogs and news online, I find myself skimming simply because most writers sound the same or are saying the same thing that everyone else is saying.

Jeff is an exception. I find myself reading each word because his perspective and voice are unique in a sea of ubiquity (check his street cred and interview at ThinkTraffic.net).

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Fill social media profiles with content before publishing

I recently read an article on Baekdal.com, authored by Thomas Baekdal, about launching social media profiles that was spot on. Many companies start a page with nothing or little on it, which is much like opening a store without anything in it. Of course no one is interested in staying or connecting when there is nothing to see.

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